Last updated July 08, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURNS PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:
ReddWalker Media LLC
Attn: QJNJERA Returns
PO Box 11806
Marina Del Rey, CA 90295 United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- custom designs
- discounted/sale/final sale items
- items that have been previously worn
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
A 10% restocking fee will be charged for all returns in excess of $30.00.
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@qjnjera.com